As your is important to us, Adesso has prepared this web page so that you may better understand how your personal information is used in connection with Adesso’s online services. Please take the time to review this page and contact us at [email protected] with any questions or concerns.
This Statement of & applies to Adesso’s family of Web sites, customer telephone surveys, product registration cards and customer support helpdesk communications and governs data collection and usage at all of these Adesso sites and services. Adesso provides a general audience web site. Personal information of all users is collected, used and disclosed as described in this Statement of & .
Collection of your Personal Information
Adesso may ask you to register and provide personal information in certain instances, such as when you purchase products from the Specialty Store, download free software, register new products, enter a contest or sweepstakes or sign into a page that requires authorization. Adesso may also collect financial information to bill you for products and services that you purchased online.
This personal information may include your name, e-mail address, user ID, address and telephone number. Adesso may also collect demographic information, such as your age, gender, zip code, education level, household income, preferences, interests, favorites and whether you are a personal or business user.
Collection of Other Information
Adesso automatically collects on our server logs certain information about your computer hardware and software when you visit our Web site or use Adesso’s online services, such as Adesso Desktop Messenger (“LDM”). This information may include: your IP address, cookie information, globally unique identifier system, operating system, description of any Adesso products connected and how such products are used, browser type, domain names, access times, service provider and referring Web site addresses. This information is used by Adesso to monitor the operation of our Web site and online services and the use of its products, to maintain quality of the service, and to provide general statistics regarding use of our products and our Web site.
Adesso also tracks the usage of visitors to our Web site, including the URL of the visitor’s previous Web site and when they exit our Web site. Adesso also keeps track of the pages our customers visit within our Web site and any transaction details (downloads, orders, requests or referrals) in order to determine what Adesso products, information and services are the most popular. This data is also used by Adesso to deliver customized content and advertising to customers whose behavior indicates that they are interested in a particular subject area. Adesso uses various technologies to track trends in the use of our website or online services, including session cookies and GUIDs. These allow us to track how consumers interact with Adesso online and with your permission this information can be tied to your personal information to help us tailor communication to you.
Use of your Information
With your express permission, Adesso collects, integrates and uses this personal and other information to help you quickly find software, services or information on Adesso.com, to help us create Web site content and other services most relevant to you and to alert you to product upgrades, special offers, newsletters, updated information and other new services from Adesso. When Adesso receives information about your session or about you, we may use it for research or to improve our site and the services we offer you. We may also use this information from time to time to monitor the technical functions of our servers and site. Adesso uses this information to communicate with you only after you give your express permission for such communication. Adesso does not share this information with any third parties, except with your consent or as described below.
If you choose not to register and provide this information, you can still use most of Adesso’s services. Unfortunately, you will not be able to access areas that require registration.
If you do not want Adesso.com to send you e-mail or postal mail regarding Adesso products or services, you may opt out when you register by selecting the option stating that you do not wish to receive such marketing materials from Adesso.com by selecting the option stating “Check here if you do not wish to receive Adesso mailings”.
We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
We from time to time supplement the information we collect from the site with information from offline or third party sources. We use this information to enhance or overlay the ’profile’ of customers and business contact information. This supplementary data is therefore tied to corporate contact information and in some cases personally identifiable information.
We also may internally compare lists collected from our other sites or within our family of companies to remove duplicate entries.
Adesso may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Adesso or its Web site; (b) protect and defend the rights or property of Adesso, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of Adesso’s web sites, or the public.
Personal information collected on this site may be stored and processed in the United States or any other country in which Adesso or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. Adesso abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.